Threading mode email in new Crystal interface

What is Threading?

Threading mode email is when your messages are regrouped so that all replies and forwards are grouped together.   Rather than seeing them in chronological order you will see them regrouped according to subject and “conversation” .

The screenshots below show an example of each view:

This is  the standard view of an Inbox. As each message comes in, it gets added to the top of the list.

ContactOffice - Messages (4)

Email unthreaded mode


When the messages are threaded, the inbox looks like this.


Threaded mode email

Threaded mode email

Turning Threading On and Off


Go to ‘Preferences’

  1. Click on ‘Messages’ in the left column
  2. Choose ‘General’.
  3. Click ‘Threads’

ContactOffice - Preferences

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